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How to fix Eero red light (Full guide)

If you’re seeing a red light on your eero, don’t panic! This is actually a common issue that can be fixed fairly easily. In this blog post, we’ll explain what the eero red light means and how to fix it.

What is eero?

Eero is a home WiFi system that provides reliable and fast internet to your entire home.

Who makes the eero and what models are available?

Eero was founded in 2014 by Nick Weaver and Amos Schallich. eero’s first product was released in February 2016 and was available for purchase online and in select stores.

Eero is available in three models:

  • eero,
  • eero Beacon,
  • eero Pro.

Eero benefits

Some benefits of eero include:

  • eero automatically updates to the latest firmware, so you always have the newest features and security fixes
  • eero uses TrueMesh technology to deliver fast and reliable WiFi to every corner of your home
  • eero’s app makes it easy to set up and manage your home WiFi network
  • eero works with your existing modem and internet service provider (ISP)

Eero downsides

While eero is a great product, it does have a few downsides:

  • eero can be expensive, especially if you need to purchase multiple units to cover a large home
  • eero requires a monthly or yearly subscription for certain features, such as parental controls and malware protection
  • eero can be difficult to set up if you don’t have a strong understanding of networking
  • eero doesn’t work with certain types of internet service, such as satellite or dial-up.

What Eero’s lights mean?

If you’re having trouble with your eero, the first step is to check the light status on your device. The three lights on your eero indicate the following:

Blue = good connection

Yellow = fair connection

Red = no or poor connection

If you’re eero is showing a red light, it means there is no internet connection. This can be caused by a number of factors, including:

  • Your eero isn’t connected to your modem
  • Your modem isn’t connected to the internet
  • There’s a problem with your ISP
  • There’s a problem with your eero account

To fix a red light on your eero, follow these steps:

  • Check that your eero is properly plugged into your modem. If it’s not, unplug it and then plug it back in.
  • Check that your modem is turned on and plugged into the internet. If it’s not, turn it on and wait a few minutes for it to connect.
  • Check with your ISP to see if there’s an outage in your area. If there is, there’s nothing you can do but wait for the issue to be resolved.
  • If you’re using eero’s free trial, make sure your trial hasn’t expired. If it has, you’ll need to purchase a subscription to continue using eero.
  • Make sure there aren’t any problems with your eero account. You can check this by logging into the eero app and going to the Account tab.

Don’t worry, we’ll help you troubleshoot each of these issues so you can get back online in no time. In the meantime, here are a few things you can try:

  • Move your eero closer to your modem
  • Restart your eero by unplugging it for 30 seconds and then plugging it back in
  • Check for updates by going to the app > Settings > Devices > click on your eero device > About > Check for Updates

How do you know if your eero is working?

If your eero is working, you’ll see a blue light on your device. This indicates that your eero is connected to the internet and everything is working as it should.

If you see a yellow light, this means your eero is having some trouble connecting to the internet. This could be due to a number of factors, including:

  • Your modem isn’t turned on
  • Your eero isn’t properly plugged into your modem
  • There’s an issue with your ISP

To fix a yellow light on your eero, follow these steps:

  • Check that your modem is turned on and plugged into the internet. If it’s not, turn it on and wait a few minutes for it to connect.
  • Check that your eero is properly plugged into your modem. If it’s not, unplug it and then plug it back in.
  • Check with your ISP to see if there’s an outage in your area. If there is, there’s nothing you can do but wait for the issue to be resolved.
  • If you’re using eero’s free trial, make sure your trial hasn’t expired. If it has, you’ll need to purchase a subscription to continue using eero.

Contact Internet Service Provider

If you’ve tried all of the above troubleshooting steps and you’re still seeing a red light on your eero, it’s time to contact your ISP. They may be experiencing an outage or there may be something wrong with your account.

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